Friday, October 31, 2014

Undertanding The Patient With Anxiety Issues

Panic attack
Panic attack (Photo credit: Wikipedia)
English: This chart shows the lifetime prevale...
English: This chart shows the lifetime prevalence of anxiety disorders found in the Epidemiological Catchment Area Study. Data from: L. N. Robins and D. A. Regier, Eds. Psychiatric Disorders in America: The Epidemiologic Catchment Area Study. New York, NY: The Free Press. (Photo credit: Wikipedia)
English: Signs & Symptoms of Anxiety
English: Signs & Symptoms of Anxiety (Photo credit: Wikipedia)
English: An anxious person
English: An anxious person (Photo credit: Wikipedia)
Millions of Americans need help to deal with anxiety related health problems. If your patient reports anxiety to you when you take a medical history then you should report it to the doctor. Screenings for anxiety and depression are now part of routine check ups. What really is anxiety? Many people are anxious when they come to see the doctor for any reason. If a patient’s blood pressure is high and it is not part of their medical history to have hypertension there is a good chance anxiety is the cause. Taking the blood pressure again after the patient has settled in the exam room sometimes solves this issue.  Having a base understanding of anxiety is good for any Medical Assistant to help them understand this common patient issue.






Anxiety is a natural emotion that all humans experience. It is both a physiological state and a psychological state. It is a state of reaction to a perceived threat real or imaginary  causes people stress on all levels of experiences: cognitive, physical, and emotional. It determines that way we act in situations that generally trigger fear. Many people suffer from a generalized state of anxiety unable to understand what triggered it. It can manifest itself in panic attacks or just a state of constant worry and depression.
Anxiety is not always a non rational response to one's environment. It can be a normal reaction to everyday stress and the uneasiness can push us to complete tasks that it would be our natural inclination to avoid. A student feeling mild anxiety over an upcoming test might be inclined to study.
A student feeling severe anxiety about a test may be so paralyzed by fear that they cannot take a test at all. The measure or good motivational anxiety and pathological anxiety are a very personal thing. No one suffering panic attacks is experiencing motivational anxiety , but a child anxious to pass a test may be motivated to put up the videogame and study by a little anxiety.
There are different types of anxiety disorders. One type is a spiritual anxiety called existential anxiety. This tends to be the type of disorder freshman in college experience when they learn to think critically and realize that life is more complicated than it appears. They are no longer sure of the safe guards’ of meaning and purpose in life that they grew up with. This can be seen as a positive anxiety as it motivates people to define their own purpose in life and pick their own spiritual path.
Older people may again question the meaning of their lives in middle age. Again, a little anxiety is a good motivation to reevaluate the purpose of your life. This type of anxiety is best addressed by spiritual advisors and life coaches. It is part of the growth of spiritual and emotional maturity to realize that the decision you make in life determine your purpose and meaning
There are situational events that will trigger anxiety to some degree in almost all people. Most people will experience anxiety before a test. Still, for most people this is motivation that causes them to adopt positive actions to pass the test. It becomes pathological anxiety when it causes a person to be so consumed by fear they cannot take the test. This is also true; when it comes  to stranger anxiety and social anxiety. If a person is wary of strangers and avoids walking in dark streets for fear of getting mugged, then most would agree that is rational anxiety. If a person refuses to leave their house for fear of meeting any stranger on the street, it becomes a mental health issue
Most people do not suffer from an anxiety disorder to the point they will not leave the house. More likely people seek treatment for anxiety disorders when they suffer from panic attacks. They become flushed, sweat, and shake. Some people experience chest pain and think they are having some sort of coronary attack. Many people report feeling they are 'dying" during a panic attack. Many people will head to the emergency room when they have their first panic attack.
Many people do not know what triggers a panic attack. They will generally develop a fear of the environment that triggered the first panic attack. If you had a panic attack driving to the mall you would then probably not want to drive to the mall. Still the underlying cause of the panic attack; most likely had nothing to do with driving to the mall. Behavioral therapy helps people find the true triggers for their anxiety and helps them see their fears in a rational light. The goal of behavioral therapy is to give practical ways to behaving that stave off a panic attack.
There are other mental health disorders associated with anxiety. Post traumatic stress syndrome is one where the experience of a traumatic event keeps promoting a reaction of depression, anger, and anxiety long after the traumatic event has passed. It is usually a combination of medication and therapy that help people with this type of anxiety.
Obsessive compulsive disorder can also be seen as an anxiety disorder. People channel their anxiety into obsessive behaviors in order to feel in control of their environment. Unfortunately ,the obsessive and compulsive behaviors of these individuals become as source of increased anxiety of which the individual has no control. Again, medication with therapy is the approach most medical professional use to deal with OCD.
In the general category of anxiety there are a number of disorders that can affect the individual. The following are all considered anxiety disorders; Generalized Anxiety Disorder, Panic Disorder, Agoraphobia, Social Phobia, Obsessive Compulsive Disorder, Specific Phobia, Post-Traumatic Stress Disorder, and Acute Stress Disorder.
Many anxiety disorders are more common in women than men. Conditions like Post Traumatic stress however, will affect a significant amount of males who have served in the military, as opposed to a male just in the general population.
There appears to be biochemical and genetic factors that lead to anxiety disorders. Most people can find some relief from symptoms in cognitive / behavioral therapy and medication. Some people suffering from a generalized state of anxiety unable to identify a true trigger will opt to control symptoms with just medication.
The fast paced nature of life in the world today probably means we will be seeing an increase in individuals with some sort of anxiety disorder. Relaxation techniques and stress relieving exercises and family time can help most people deal with the anxiety of everyday life. People should avoid using recreational drugs and alcohol to self treat anxiety symptoms as an issue with substance abuse could develop.

If your patient is anxious to the point it affects their every day work and family relations they seek out professional help. 

Thursday, October 23, 2014

Understanding Steriods in Patient Treatments






Various anabolic steroids. Author: Wikidudeman...
 (Photo credit: Wikipedia)
Generic structure of the steroids, numbered
Generic structure of the steroids, numbered (Photo credit: Wikipedia)
Steroids are prescribed for numerous conditions including in high does to treat conditions like cancers(in conjunction with chemotherapy and for most autoimmune disorders Steroids are used in small does and most people will find themselves starting at a higher dose and , “stepping down” to a lower dose. Depending on the condition you are being treated for you will find yourself stopping them completely or staying on a maintained dose.
It is amazing how many conditions are treated with steroids. Lupus, rheumatic fever, severe asthma, and even organ transplant patients will find themselves using steroids. It also is administered in many different forms. There are steroid creams for skin conditions, sprays, shots, and pills.
Steroids act on the body by decreasing inflammation. Dexmethsone is a common steroid prescribed for pain. However predisolone may also be used to treat pain. The use of steroids in palliative care in the elderly has become wide spread. Steroid can interact with mineral absorption and cause elderly patients to be more inclined to weakening in bones and joints. The benefits of treatment for chronic pain of steroids as a whole is something doctors will consider if you are prescribe steroids for strictly pain control.
The degree of side effects you can expect from steroid usage is really dependent on dose. These are the most common side effects and some solutions to them
Heartburn – Steroids like aspirin can upset your stomach. It helps to take steroid with a meal and possibly with milk.
Mood Swinging-Most people fell anxious and more emotional on steroids. Try not to take yourself too seriously if you find yourself feeling this way. Avoid emotionally stressful situations if you can during your steroid therapy
Insomnia- Steroids can give you an adrenal rush so avoid taking you medicine right before bed. It is ideal to take you doses as early as possible to avoid this side effect
Weight gain- Steroids tend to make you retain water and have a huge appetite. Your weight will eventually return to normal after therapy has stopped. If you eat more doing treatment tries to stick with fruits, nuts, and other healthy snacks.
Increase in Acne: Many people find the acne they had outgrown in adolescence returning with steroid use. Home remedies and over the counter acne treatments should minimize this side effect.

Some of the more serious side effects are only likely to occur with long term treatment. Vision problems like glaucoma or cataracts can occur during treatment. Any changes in your vision when receiving steroid treatment should be reported to your doctor. Blood pressure and blood sugar increase in people being treated with steroid therapy. The doctor may need to adjust the dosage of any high blood pressure medicine you now take to keep you hypertension under control. The same is true if you are a diabetic, the doctor may adjust your insulin.
Steroids lowers your immune system .To be on the safe side avoid contact with people you know are ill. It is also good to avoid people who have recently been vaccinated and to no be vaccinated you during steroid treatment.

People on long term steroids can develop some odd problems that the doctor will be looking for. Call your doctor if you develop a swollen face. This is known as,”Cushing syndrome “and your doctor will want to know about it. Your doctor also will monitor you for weaker bones and muscles that can occur as a result of long term steroid use.



Buttock injections are a common way for patients to recieve steriods.

Sunday, October 12, 2014

Are You Showing A Professional Attitude At Work?



What Constitutes A Professional Attitude In An Allied Health Professional ?



Patients come to us stressed and uncomfortable, even if they are not at thier best to do our best we need to keep a professional attitutude.
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It is not enough to have the appearance of a professional , but you must have the right attitude to be an effective professional.
It is not enough to have the appearance of a professional , but you must have the right attitude to be an effective professional.
Source: Morguefile

No Patient Likes Being At The Doctor or Dentist

The first quality an allied health professional has to have is a professional attitude. This means the ability to not be influence by the negative attitude of the patient or their family. Many times as an allied health professional you will be facing a situation where the caregiver and the patient are stressed. It does not mean that every patient or caretaker that you encounter is in crisis, but simply dealing with medical issues and medical bureaucracy can put even the cheeriest individuals into a dour mood.
Dental Assisting is part of the allied health professions. When was the last time you woke up saying,” I have been looking forward to visiting the dentist all week;” on the day you have a dental appointment. You are not in crisis, but you would no doubt rather be somewhere else. You might find yourself grumpy and less inclined to be corporative. You patients are experiencing the same thing.
Patient's tend to be stressed just by walking into the medical office. Being positive and friendly can help set them at ease.
Patient's tend to be stressed just by walking into the medical office. Being positive and friendly can help set them at ease.
Source: By Bill Branson (photographer) [Public domain or Public domain], via Wikimedia Commons

It may not be a crisis but patient's are anxious !

If you are employed as a medical assistant or dental assistant in an urgent care facility the situation is more crises oriented. Patients are usually stressed by pain bad enough to visit the urgent care office. Caretakers are worried. Both have had their normal routine, weekend, or workday interrupted. In these setting it is important to show positive attitude and not take any bad behavior on the part of the patient personally, this is especially true when getting long patient histories.
Patients are obviously anxious to see the doctor; they do not necessarily remember when they had their tonsils out when they were a small child. Take answers as you get them. Medication lists are more important you may just have to encourage them to remember the dosages and exact names. If they need to call home to find out from someone there who can look at the bottles encourage them to do so.

photo
Activities like putting on a skimpy hospital gown may violate some cultural norms for some patients.
Activities like putting on a skimpy hospital gown may violate some cultural norms for some patients.
Source: Morguefile

When there is high patient drama

If you are employed as a medical assistant or dental assistant in an urgent care facility the situation is more crises oriented. Patients are usually stressed by pain bad enough to visit the urgent care office. Caretakers are worried. Both have had their normal routine, weekend, or workday interrupted. In these setting it is important to show positive attitude and not take any bad behavior on the part of the patient personally, this is especially true when getting long patient histories.
Patients are obviously anxious to see the doctor; they do not necessarily remember when they had their tonsils out when they were a small child. Take answers as you get them. Medication lists are more important you may just have to encourage them to remember the dosages and exact names. If they need to call home to find out from someone there who can look at the bottles encourage them to do so.

photo
When patients are seriously ill the stress level rises for the patient , family, and professional staff that care for them.
When patients are seriously ill the stress level rises for the patient , family, and professional staff that care for them.
Source: Morquefile

Communicating Past Obstacles: Dealing with Diversity

Other aspects of a professional attitude include the ability communicate. Since you deal with different cultural populations this means you may have to learn something about the different cultures that you come in contact with. In some cultures there are huge divides put between men and women. A male patient may be unwilling to undress for an exam while you are in the room or even see them in an examination gown. In these cases you must be flexible. If the patient is there for a checkup there is no reason that they have to remove more than restrictive clothing. Also if you patient history asks about things of a very personal nature you may have to get a same sexed assistant to take the history. Do act negatively to request from patients who want to preserve and practice their cultural identity. Keep a positive attitude and be flexible.
There are obviously thing that you should know before you become an allied health professional like the practice standards at the organization that you work for. It part of basic ethical behavior to adapt to these standards and uphold them. If they conflict with your personal beliefs say around reproductive rights or other social issues you must reconcile your behavior to the practice standards. If you can not do this you need to seek employment elsewhere. It is a given that you uphold privacy standards and always protect patient confidentiality.
Communication can be difficult with non English speaking patients. Here again do not get anxious or frustrated. Do the best you can. Many times the patient or caregiver will speak a little English or broken English. Do not make assumptions but get the best amount of information you can and ask for help. If someone else in the office or a translator from a social organization is available use them. Remember if it is taking extra time to get the right information or give information the patient needs you are doing your job. Schedules in medical offices get backed up all the time. Doctors get called away on emergencies or find more complex medical issues when doing exams and get of schedule. You need to be able to go with the flow, while being as dependable as possible.
The difficulty of communication can also happen with the disabled. If you know a disabled patient is coming in make preparations beforehand. If you do not know sign language has a note pad available to be able to write notes back and forth. Do not address personal questions about the patient to the caregiver unless absolutely necessary. It is extremely rude and patients find it dehumanizing. This rule also applies to the elderly again patience and flexibility are professional attitude you will need when dealing with diverse patient populations.

video

Diverse Patient Populations

Self Care Prevents Burnout

Remember your job is stressful and you may not always be at your best. If you were up all night with a sick kid, you may not be on top of your game. Your personal life should never really affect your professional life but in truth it does. If you normally work through your breaks and lunch hour to catch up on paper work, don’t do it on days you are stressed and if you never ask for help do so. Taking the pressure off yourself will help you maintain a professional attitude on ‘bad days”
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Friday, October 10, 2014

The Was An Old Medical Assistant Who Lived And Worked In Great Shoes













Ask any professional in the medical and nursing industry, that’s on their feet all day long, what the greatest necessity is to working long hours standing or running from place to place, and it’s going to be “a good pair of shoes”. Not only do you need good sturdy shoes for healthy feet and legs but they need to be practical for your environment. It would be dangerous to have slick soles on a hard hospital floor or wet surfaces. A proper pair of shoes will not only protect your health, but help with your overall well being.

Medical footwear goes beyond the old white nursing shoes of yesteryear. As medical uniforms and scrubs have evolved to be a statement of their wearer, so now has the footwear that goes with them. You aren’t limited to just the plain white sneaker type shoe. You can have a spectrum of colors and styles from the leading brands in medical clothing.

You can get the latest from Landau, Dansko, Dickies, Collegiate, Nurse Mates, Klogs USA, and Urbane. Each brand brings its particular style and flare to their shoes.

If you are looking for the industry standard you should  Dansko brand. You can choose from the most sophisticated, like the Beacon Hill Collection to the sporty like the Next Gen collection, all designed to bring you the support and comfort you need. Dansko’s shoes are great for those of us with high arches. Dansko offers excellent arch support for those precious feet that keep you standing all day long.

Ladies, do you need to match that new Urbane top? Well, you can match it perfectly with the Urbane clog, Impulse. The Impulse is colored in the same exact colors as Urbane’s scrubs and uniforms. If you find you need you need your shoes to breath try the Transit Mesh.

Are you a college sports fan? You want your shoes to show your team spirit? You can show your support with Landau’s Impulse Collegiate shoes.

Do you find you need something a bit more simple to be more comfortable? Try shoes from Klogs USA. You get an open back that lets your feet breath. Have the support without the constraining feeling of a full shoe. Klogs has new offerings today that can be worn in the medical field and also worn out on a hot night on the town.

If you are one of those folks that need a really sturdy shoe that is protected from the elements, try the Dickies brand . Each of their styles is waterproof and UV and chemical resistant. If you need a tough shoe try a tough name.

Want to stick to a brand that’s been around for over forty years? Then Nurse Mates is the one for you. From slip-ons to lace-ups, and from open-back to classics, you can the tried and true styles that made , this company famous. Nurse Mates also makes compression hose to make your feet totally comfortable during those long shifts.

So no matter the type, the color or the brand, online retailers can fit you in the perfect medical and
n ursing shoe for you.

Saturday, September 27, 2014

Being Sauve At The Throat Swab


"A dispensary at a Naval ammunition depot...
English: A culture positive case of strep thro...
English: A culture positive case of strep throat with typical tonsillar exudate in an 8 year old (Photo credit: Wikipedia)
English: White splotches typical of strep throat.
English: White splotches typical of strep throat. (Photo credit: Wikipedia)
English: Diagram of the Human Throat for the T...
English: Diagram of the Human Throat for the Throat article. (Photo credit: Wikipedia)





Being Suave at the Throat Swab

A throat culture is done to eliminate or confirm the most common cause of strep throat. This is a group A streptococcus bacteria. A sample is taken from the back of the throat. You should aim to swab any white or yellow spots in the back of the throat. Coating on the tonsils should always be swabbed. The medical assistant must avoid touching other areas of the mouth such as inside of the cheeks or lips.


You should avoid touching the outside areas of the mouth when inserting or exiting the swab in the mouth. Always wear gloves to avoid contaminating the sample or exposing yourself to the bacteria.


Always have the patient tilt their head and open their mouths as wide as possible. Then you depress the tongue with a tongue depressor to get a clear view of the back of the throat. This can be difficult in patients with a sensitive gag reflex or in children .The sterile swab is rubbed over the tonsils and suspicious areas in the back of the throat. You remove the swab and tongue from the patient's mouth taking care not to contaminate the sample

Aim to be Accurate

Most offices will use rapid strep test so chances are the results will be available the same day the test is taken. If it is sent to the lab results will take two days to get. The swab is returned to the vial and marked with the correct identification of the patient. A second swab may be taken if a follow up culture is needed. It is important not to contaminate the swab when removing it or replacing it in the vial. It should not touch the outside of the vial.

A rapid strep test is not as accurate as the ones sent to the lab to culture. You can get a false negative if you do target the obviously inflamed part of the throat. You have to get your swap in the right place to avoid false positives. The sample can be contaminated with too much flora because the swab touched the lips and other parts of the throat and the strep could not be detected. The rapid test only tests for the common form of the strain it does not detect uncommon strains.

The most common strep bacteria known as streptococcus pyogenes and it is very contagious. It is spread by droplets when the infected patient sneezes or coughs. It is important as a health care professional you protect yourself from strep when you are doing a throat culture.

Strep can be related to other ailments like tonsillitis, kidney inflammation, and fevers that can damage the heart. Rheumatic fever can result from untreated strep infections. This condition can cause damage to the lining of the heart and problems with joints, muscle, and skin tissue. This makes it even more important for the medical assistant to become suave at the throat



Monday, September 15, 2014

Managing Electronic Prescriptions



English: Novamoxin Prescription Drug - Amoxici...
English: Novamoxin Prescription Drug - Amoxicillin Trihydrate (H-6) 500 mg Français : comprimés de trihydrate d'amoxicilline 500 mg (Photo credit: Wikipedia)
Pharmacy Rx symbol
Pharmacy Rx symbol (Photo credit: Wikipedia)
These days with the advent of electronic prescriptions,the medical assistant will they are increasingly responsible for dealing with complex prescriptions issues . The dawn of the electronic prescription means more and more of the medical assistant's time will be consumed with prescription related tasks.
This will not only mean submitting prescriptions, but dealing with the problems most medical assistant did not have to deal with, in the good old days of paper prescriptions. Pharmacies will be sending back to your email all sorts of requests. Insurance companies will also send a record number of requests and even alternative prescription suggestions.
Patient's complain to you the drug is not covered.Then you will have to spend endless hours finding out what is on the patient's formulary that is covered. If the doctor is unwilling to allow the change, then you must call the patient. The patient will ask you which pharmacy near their house, charges less for the drug. The patient will expect you to check the discounted drug list of every big box store and grocery in the area to find out who will charge them the least amount of money for their prescription. If you office does not have good prescription management polices; then the wonder of electronic prescriptions will become your nightmare.
As a medical assistant doing a specialty clinical, I saw the process of taking hours to get one prescription filled or renewed ;endlessly repeat itself. This left medical assistance's behind on other duties and patient's frustrated and angry. You are-now responsible for patient drug education of a new kind This is not the kind the pharmacist gives, your patients on drug interactions.This is the kind that tells the patient how they need to take some personal responsibility for this new way of doing prescriptions via the internet.

Many patients simply will not fill prescriptions not covered by their insurance. They put themselves at risk and are inclined to take the problem out on the doctor.They do not understand that they can not wait two weeks to pick up a prescription that has been electronically sent. Many wonder why the prescriptions were not just waiting for them when they show up at the pharmacy two weeks are the prescription was sent by the doctor's office .The patient's are upset that they had to wait at the pharmacy for the prescriptions to be refilled a second time. Patient's need to understand once a prescription shows up electronically at the pharmacy that it will be filled within hours; not days or weeks.
There are many different pharmacies today with large amounts of low cost drugs available for under ten dollars. Yet, the patient whose insurance company will not cover his or her drug; is never at the pharmacy where that prescription is on the five dollar list. They call you to find out where they need to go.

Just A Plan Full of Good Policy Will Make the Medicine Go Down In A Less Stressful Way

So what is the solution? It is a well thought out office policy for dealing patient education and processing of prescription drugs. Below is my attempt at the task. My hypothetical policy will not apply to all types of practices . Most of these rewrites of current office policy should be a shared task among office staff that deal with patient prescriptions .
This office will accept prescription renewals from pharmacies via fax and phone from local pharmacies.
No prescriptions ;which are considered controlled substances or for short term drug therapy will be renewed other than by the patient coming in for an in person visit with the doctor or nurse practitioner.
This office will establish a rotating schedule of Medical Assistants to handle prescription renewals via fax or phone.
There will be a designated phone line that goes to voice mail where patients can call in prescriptions they wish to have called into a local pharmacy.
Patients will be informed on this line that all prescriptions should be called in to the local pharmacy within twenty four hours. If they call on a holiday or weekend the prescription would be called in within 24 hours of the next business day.
Patients must leave the generic or trade name of the drug, the amount taken, doctor's name, and amount of refills on the prescription on the answering machine Patients with incomplete information will not have prescriptions called in. Instead, these patients will be contacted by staff , to get the right information about the prescription.
Every working day the staff in charge of the prescription line will transcribe the recordings They should pull the charts i of the patients requesting refills. It is wise to check to see if your doctor was the original prescribed. It is really not unusual for primary care physicians to write prescriptions originally given by specialist. The doctor may need to review the chart if this situation occurs.. Some doctors will not do this ;unless the patient schedules an appointment to ask the doctor to take over their prescriptions for chronic conditions.
The Medical Assistant will fill out a patient prescription renewal form for each patient.
This form will be returned to the MA ,after physician reviews it. those drugs approved for renewal will be called into the local pharmacy by the medical assistant . This should occur within 24 hours . In cases in which the doctor wishes to review the prescription or change it , MA will call the patient and advise them or the change or review.
Patients who call for drug formularies to be reviewed because a drug is no longer covered ;need to make an in person appointment with the Medical Office Assistant to review their coverage. They must provide new copies of the formulary of covered drugs. Once a list of new covered drugs is complied it will be given to the doctor for review and an appropriate covered drug will be called in. There should be a least a week allotted for this process.
In general generic drugs will be prescribed unless not permitted by the prescribing doctor.
Patients are expected to report problems with prescriptions in a timely manner so the prescription can be changed in a reasonable amount of time.
One parent of minor patients should be in charge of renewing and monitoring their child's prescriptions. The designated parent should be noted in the chart.
In the case of elderly or disabled patients 'who do not handle their own medical affair,s should have a designated contact person for prescription related issues noted in their chart.
All patients in this practice who take prescriptions for chronic conditions will have a yearly prescription review by the doctor or nurse. They need to keep this appointment to be eligible for prescription renewal by phone or fax after the initial twelve month period.

Patient Education :

All medical assistants are expected to have a base knowledge of drugs frequently prescribed in this practice and their potential hazard of use.
The practice will have consumer drug information sheets containing basic information about common drugs or classes of drugs prescribed in this practice.
Medical Assistants will discuss with patient's information about new prescriptions.
Medical Assistants will emphasize drug interactions with herbal or over the counter drugs regardless of if the patient admits using them.
Medical Assistant will emphasize the need for medication compliance. They will discuss issues that might cause patient non compliance.
Medical Assistant can demonstrate inhalers and the use of insulin pins if the patient or their care taker requires such instruction.
Patients will be advised to report good changes and bad changes in their condition once they have started a prescription drug. They should always call the office with drug concerns.
Patients should be encouraged to read prescription inserts and ask their pharmacist questions about their medication.
Patients are to be instructed to call the office before adding other prescriptions or OTC to their drug routine. Patients not complying with this policy may lose their right to have prescriptions renewed by phone or fax.

Tuesday, September 9, 2014

How to Love Your Job Even Without Naptime and Cookies

Young women participate in a conference at the...
When I started looking for articles on line about loving your job most of them were somewhat childish. Yet, at the end of the day, the work day that is it we should remember lessons from our youth. If you didn’t learn them then, you are never too old. Most of us learned the lessons of youth, but we just need to be more simplistic in our thinking to appreciate how they can help us love our jobs.

 The Bad News Past and Present
Most of us have jobs, not careers. Many of us had careers, but with the downsizing that happened with the recession, now we feel lucky if we have a job. Many baby boomers at the last two decades of the 20th century defined themselves by their careers. They were not, “company men “like many of our grandfathers.

They felt connected and loyal to their employer and the goal was the gold watch at retirement. Those were the days where a man’s worth to his family and community was in many ways connected to their work be it their employer or union. They worked long hours and spent a great deal of their time at social functions related to work. The concept of loving their job was foreign to them because they were grateful for work.

The company man was a product of being brought up during the depression, the assembly line or office was a way to avoid the bread line. A man’s worth was in his work and his ability to provide for his family.

Baby boomers had a completely different expectation of work. We were the career generation. Women in this generation were now part of the game. We had to up our game to prove our worth to the working world. Suddenly, people were ashamed of not having an important sounding title or a job with little social meaning. It was about money and meaning.

 It was the narcissistic pursuit of ridiculous amounts of personal wealth, or having a job title of social importance. If we all could not be doctors, lawyer, and professors, then we at least needed important title. The trash collector was now a sanitation engineer and the sales girl at the local department store was a sales associate. Secretaries were now distractive assistants. No normal self respecting young girl could find filament in having children or keep house. Your self worth required you let someone else raise your children, so that you could be a distractive assistant. The fact of our generation was so desperate to put a great deal of meaning into economic activities that were well, just jobs is pretty sad.

Now we have a whole generation of demoralized and anxiety stuck workers. Women are being told to,” lean in” to their careers and make homemade jam. Yes, there are some who do both with a flair and make to the gym three times a week and well there are the rest of us. Now, the economic gods have made all those lovely fulfilling careers of being an administrative assistant (sectary), allied health professional (girl who codes insurance forms) a necessity. Men who had good paying skill trade jobs have been reduced to working in fast food restaurants. 

 Worst young people are taking on thousand of dollars of student loan debt, to obtain the skills of these supposed professions. These are jobs, and while technology may require a different skill set then in our parent’s day, they do not require a twenty five thousand dollar associate degree from some for profit career school. There are still ways to enter these professions without being lured into a great deal of debt, for jobs that well pay slightly above the minimum wage. They may have growth potential, but there are ways to obtain the skills you need through professional organizations as you go from medical assistant to practice manager. Some people will have the drive and the love of the profession to do this, but most will not.


Deaths, taxes, and work

Someone said that two things will always exist, death and taxes. It should be a much longer list, but work is the definite third. We can choose to be miserable in our work life, which means we will be pretty miserable because we spend the majority of our adult life at work.

 I’m A Big Kid Now
But what if we just decided to toss that mind set? Just toss it. No not send the flashy guy on the TV at 3am just a 39.95 for DVDs on how to do it. It is simple go back to your childhood. Remember, when you saw your siblings or the neighbor kids get on the yellow bus how you envied them? Remember , how important and how long it seemed till that day your mom dressed up in stiff new clothes and took your picture? It was wonderful. You were now officially a big kid. You got to go on the bus or walk to school. Kindergarten was great. There were better toys then you had at home and you were not just forces to spend time with the smelly kid who picked his nose because your mom said it was a play date. You got to pick your friends, take naps, and eat cookies.

Most of us gave into the crowd, by fifth grade school was a boring chore that no one cool really liked. Secretly, we liked a lot about school. It gave us something to do and something to succeed at. Maybe that “A” on a spelling test had no great life altering meaning , but we worked for that ,”A” and it got displayed the refrigerator.

So this is my secret to loving your job. Be that kindergartner again. Understand you are a real adult now. You have real obligations that people in your family, community, and yes company that people are expecting you to meet. Be proud of being a provider even if it is even for you. Love being a big kid.

Yes, you job may be boring or you may feel your doing something of little meaning or importance. But how important was finger painting or making macaroni necklaces?  We thought it was play; it was the adults tricking us into developing fine motor skill, which is an important skill. Understand you are part of something bigger and you impact your world. Sure, taking somebody’s blood pressure and insurance information at the doctor’s office is not very exciting. But you being a positive person who cares about the people you serve is important.

You do not know who you will impact. You smile will make all the difference to a patient in family practice who has been told that need to see a specialist because they might have cancer.

There is some job it is really hard to find meaning in. Fast food and a great deal of the whole service industry, but even in these jobs you can make a difference. Take a shift for a co worker so they can go to their kids school play. Have a kind word for the lonely old grumpy man that comes in to nurse his coffee and read his paper. Your job will have as much meaning as you give it.


In kindergarten we had a greater chance to pick on own friends. They were not just the friends our mothers arranged for us to play with. The lesson here is don’t play with the negative people and the office gossips; don’t join the: I hate my job crowd in the break room. First of all, your supervisor knows who you spend your lunch break with and they will see you as an uncooperative malcontent. This is not the best way to get the work you want to do and show your best work. Intentionally try to get that “A” displayed on the refrigerator. Don’t talk about work with co workers on break or lunch.  Breaks are supposed to be breaks from your work so use them as that. You will feel less stressed and not always consumed with the tasks at your job.

We all learned that there was life after high school. It never seemed that way in High School every little bully or breakup seemed to consume us. We were kids. We did not have perspective. Now we are adults and we need to not only have perspective but define and control our perspective. Don’t take on more than you can handle. Unless, it is part of a career move leave work at work.  Yes, many of us socialize with our coworkers, but bitching about your boss at the after work hang out is a buzz kill.  If your co workers are your friends, see them as friends outside of work and not coworkers. There is life after work and you should focus on enjoying it. Monday comes very quickly.


Some of us are blessed with careers we find interesting and fun, but most of us have jobs. We can have the same good feeling about work and be happy at our jobs if we are intentional in our effort. We are big kids now. We have the adult ability and perspective to define our work as meaningful, positive, and not all consuming. If we do these things we will love our jobs.